REFUND POLICY
At Fireblood, we strive to ensure our customers are satisfied with their purchases and subscriptions. Please carefully review our refund and cancellation terms outlined below:
Order Cancellation and Refund Timing
If you wish to cancel an order or request a refund, you must do so within 5 business days from the date of purchase. To initiate a cancellation or refund, please contact our customer service team at support@getfireblood.com.
Please note: Due to the custom nature of our products, we cannot accept returns, refunds, or exchanges after this period.
Subscription Withdrawal
You have the right to withdraw from your Fireblood subscription within 14 days from the day you acquired it. To request a withdrawal, contact us at support@getfireblood.com.
If you request to withdraw after the 14-day period, you will not be eligible for a refund for that billing cycle. Additionally, once you begin using the subscription benefits or receive any products, your right to withdraw may be affected.
Subscription Cancellation Timing
Fireblood supplement subscriptions renew on a monthly basis. If you wish to cancel your subscription, please make any changes or cancellations at least 72 hours before your scheduled payment date to avoid being charged for the next billing cycle.
For any questions or further assistance, feel free to contact our support team at support@getfireblood.com. We will respond to you within 24 hours.